We understand that unanticipated events happen occasionally in everyone's life. In our desire to be effective and fair to all clients, the following policies are honored:

NOTICE

48 hour advance notice is required when cancelling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 48 hours advance notice your prepaid session fee will not be refunded or applied to a future session.

RESPIRATORY SYMPTOMS

If you develop COVID or any other indications of a contagious condition, please let us know as soon as you do. Your session will be rescheduled and the prepaid fee applied to your new appointment date. We expect honesty and integrity with this policy.

NO SHOWS

Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a "no-show". The prepaid appointment fee will be forfeited.

LATE ARRIVALS

If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the full session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.

We look forward to serving you!